Privacy Policy

Overview

RayMex Wellness LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to information collected on this website and does not replace any separate notices you may receive as a patient, including any HIPAA Notice of Privacy Practices provided in connection with clinical care.

Information we collect

We aim to collect only the information necessary to respond to you and provide our services:

• Contact information you choose to provide, such as your name, email address, phone number, and preferred method of contact.
• Inquiry details you submit through forms, such as your state and a general category describing your request.
• Website usage information collected automatically through standard analytics, such as pages viewed and general device or browser information. This is used in aggregate to improve the site.

Health questionnaires and minimum-necessary handling

Some pages on this website offer educational questionnaires (for example, an eligibility questionnaire for medical weight management). These tools are designed with privacy in mind:

• The detailed health answers you enter are used only to display general educational information back to you in your browser.
• Your detailed health responses are not transmitted to our team or stored in our records.
• Only if you choose to submit and request follow-up do we receive your contact details, your state, and a general result category — not your individual health answers.
• We do not share questionnaire responses with advertising networks, and we do not send your health answers to analytics platforms.

How we use your information

• To respond to your inquiries and provide the services you request.
• To contact you using the method you indicated.
• To maintain, secure, and improve our website.
• To comply with legal and professional obligations.
• With your separate, optional consent, to send you general updates. You can opt out at any time.

How we protect your information

We use reasonable administrative and technical safeguards to protect the information we handle. Contact details submitted through our forms are encrypted when stored. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate this website and communicate with you, and only as needed to perform those services. We may also disclose information when required by law or to protect the safety of individuals.

Your choices

You may request access to, correction of, or deletion of the contact information you have provided to us, subject to applicable law and our recordkeeping obligations. You may opt out of optional marketing communications at any time. To make a request, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact us

If you have questions about this Privacy Policy, please contact RayMex Wellness LLC:
Phone: 617-419-0482
Email: [email protected]
Office: 11 Freeman St, Suite 8, Stoughton, MA 02072