Notice of Privacy Practices

Our commitment to your privacy

RayMex Wellness LLC is committed to protecting the privacy of your protected health information (“PHI”) — information that may identify you and that relates to your past, present, or future physical or mental health, the health care you receive, or payment for that care. We are required by law to maintain the privacy of your PHI, to provide you with this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.

How we may use and disclose your health information

We may use and disclose your PHI for the following purposes, consistent with applicable law:

• Treatment. To provide, coordinate, and manage your psychiatric and behavioral-health care, including sharing information with other providers involved in your care.
• Payment. To bill and obtain payment for the services we provide, including verifying insurance coverage and obtaining prior authorizations.
• Health care operations. To support activities such as quality assessment, staff review, scheduling, and general administration of the practice.
• As required or permitted by law. For example, for public-health activities, to prevent a serious threat to health or safety, for certain law-enforcement or legal purposes, or where otherwise required by state or federal law.

Certain categories of information, such as psychotherapy notes and some substance-use or other specially protected information, may receive additional protection under state or federal law and may require your written authorization before they can be disclosed. Other uses and disclosures not described in this notice will be made only with your written authorization, which you may revoke at any time in writing.

Your rights regarding your health information

• Access. You may request to inspect and receive a copy of your health information, subject to certain limited exceptions.
• Amendment. You may request that we correct health information you believe is incorrect or incomplete.
• Accounting of disclosures. You may request a list of certain disclosures we have made of your health information.
• Restrictions. You may request restrictions on certain uses and disclosures; we will consider your request, though we are not required to agree to all restrictions.
• Confidential communications. You may request that we communicate with you in a specific way or at a specific location.
• Paper copy. You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.

Our responsibilities

We are required to maintain the privacy of your PHI, to provide you with this notice of our legal duties and privacy practices, and to notify you following a breach of unsecured PHI as required by law. We reserve the right to change this notice and to make the revised notice effective for health information we already have as well as any information we receive in the future. The current notice will be posted and made available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with RayMex Wellness LLCusing the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

Website privacy

This notice addresses protected health information related to clinical care. For information about how this website collects and handles data submitted through online forms and questionnaires, please see our Privacy Policy.

Contact us

To exercise any of your rights, to request a paper copy of this notice, or to ask questions about our privacy practices, please contact RayMex Wellness LLC:
Phone: 617-419-0482
Email: [email protected]
Office: 11 Freeman St, Suite 8, Stoughton, MA 02072