How does a telehealth appointment work?

A telehealth appointment at RayMex Wellness is conducted through a secure, HIPAA-compliant video platform. Before your appointment, you will receive a link to join the video session. You will need a device with a camera (smartphone, tablet, or computer) and a stable internet connection. The appointment is conducted just like an in-person visit — you will meet with your provider, discuss your symptoms and treatment, and receive prescriptions electronically.

Is telehealth as effective as in-person care?

Yes. Multiple research studies have demonstrated that telepsychiatry is as effective as in-person psychiatric care for the evaluation and treatment of most conditions, including ADHD, anxiety, depression, PTSD, and bipolar disorder. Patient satisfaction rates with telepsychiatry are consistently high.

Can you prescribe controlled substances via telehealth?

Yes. Qualified psychiatric providers can prescribe controlled substances, including stimulant ADHD medications, via telehealth in both Massachusetts and Rhode Island. Appropriate evaluation and monitoring protocols are followed as required by federal and state regulations.

What if I have technical difficulties during my telehealth appointment?

If you experience technical difficulties during your appointment, try refreshing your browser or reconnecting to the video link. If the issue persists, call our office at 617-419-0482 and we will assist you in reconnecting or reschedule your appointment at no additional charge.

Do I need to be in Massachusetts or Rhode Island for a telehealth appointment?

Yes. Due to state licensing requirements, you must be physically located in Massachusetts or Rhode Island at the time of your telehealth appointment. Our provider is licensed to practice in both states.

Is telepsychiatry as effective as in-person visits?

Research consistently shows that telepsychiatry is equally effective as in-person psychiatric care for evaluation, diagnosis, and medication management. Patient satisfaction with telehealth appointments is consistently high. Our HIPAA-compliant video platform provides a secure, convenient way to receive expert psychiatric care.

What technology do I need for a telehealth appointment?

You need a device with a camera and microphone (smartphone, tablet, laptop, or desktop computer) and a stable internet connection. We use a HIPAA-compliant video platform that works in most web browsers. You will receive a link before your appointment with instructions for joining the session.

Can you prescribe medication through telehealth?

Yes. Our PMHNP can prescribe all medications through telehealth appointments, including controlled substances when clinically appropriate and in compliance with DEA regulations. Prescriptions are sent electronically to your preferred pharmacy.

What states do you serve via telepsychiatry?

We currently serve patients in Massachusetts and Rhode Island via telepsychiatry. You must be physically located in one of these states during your appointment. As our practice grows, we plan to expand our telehealth services to additional states.

Can children and teens attend telehealth appointments?

Yes. Our telehealth services are available for patients of all ages, including children (ages 6+) and adolescents. For pediatric appointments, a parent or guardian should be present during the visit. Many families find telehealth particularly convenient for children and teens as it eliminates travel and school disruption.

Serving Massachusetts & Rhode Island | Children, Teens & Adults | Mon–Fri 9:00 AM–8:00 PM

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Telepsychiatry FAQs

Name: RayMex Wellness LLC
Address: 11 Freeman St, Suite 8, Stoughton, MA, 02072, US
Telephone: 617-419-0482
Price range: $$

Get answers to common questions about telepsychiatry — including how online appointments work, technology requirements, prescribing through telehealth, and insurance coverage.

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